Scheduling Coordinator

Kansas City, MO

Posted: 07/27/2022 Industry: Administrative Job Number: EB-1016697456 Pay Rate: $61,000.00

Job Description

Scheduling Coordinator

Our client is one of the world’ s leading suppliers of packaging solutions. With employees and clients worldwide and growing. The Scheduling Coordinator has a fundamental role in the day-to-day communication and operations. This position will manage client scheduling, calendars, dispatch team members, and maintain work order project timelines. Strong Microsoft Excel, schedule management, and problem-solving are the most critical aspects of this role!

Major Responsibilities
  • Communicating with clients to schedule quarterly Preventive Maintenance technician visits
  • Create work orders and assign technicians
  • Dispatch technicians according to work order priority
  • Document work orders in system
  • Maintain customer account records
  • Update and maintain daily service team member schedules
  • Tracking visit timelines in Excel
  • Update clients on work order status and project timelines
  • Project internal departments, service team, and management with project status and timelines
  • Preparing formal estimates
  • Manage Preventive Maintenance email inbox

Requirements for the Role
  • Excellent customer service, written and verbal communication skills, self-starter, and detail-oriented
  • Strong Microsoft Excel experience (Pivot tables, V-look ups, macros, formulas)
  • Ability to perform in the past faced environment
  • Aptitude to handle changing timelines and multiple projects simultaneously


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