Project Manager/Account Manager

Kansas City, MO

Posted: 11/05/2019 Industry: Sales, Marketing and Advertising Job Number: EB-1171442327
Project Manager/Account Manager (Non Technical/IT): 3 – 5+ years of experience in account management, client services, business development, project management and comfortable with technology. Prior experience in the prepaid, financial services or technology/SaaS space is preferred. Will serve as the primary point of contact for the account for all operational support duties. Competitive compensation, excellent company culture, 100% benefits paid for family & individual.

  • 3 - 5 years of experience in account management, client services, business development, project management and comfortable with technology
  • Serve as the primary point of contact for the account for all operational support duties, including but not limited to invoicing, reporting, card plastic inventory and fulfillment, bank and network approvals
  • Act as a trusted advisor, thought leader, and subject matter expert to a Major Account(s)
  • Develop and maintain a deep understanding of partners’ business drivers and goals, and steer program activities to align with those initiatives
  • Maintain and enhance relationships with key internal and external stakeholders
  • Through deep teamwork, partner with the assigned Senior Account Manager to deliver revenue growth and deepen the relationship with the partner.
  • Together with the Senior Account Manager, drive the customer engagement end-to-end including budget, customer expectations, delivery team success, reporting and invoicing
  • Take a leadership role in advising customers with respect to prepaid programs and technology
  • Leverage up and cross-sell opportunities
  • Interact with internal and external resources to solve problems.
  • Demonstrate problem-solving and analytical skills
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