Morgan Hunter Companies
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http://www.morganhunter.com
http://www.morganhunter.com
USD
45000.00
YEAR
true
Customer Success Advisor
Are you passionate about assisting clients while helping a rapidly growing manufacturer become and remain their customer’ s best vendor? Do you dream of collaborating with a closely-knit team, in a company offering an incredible culture, amazing benefits generous bonuses, and the possibility of huge personal career growth? If so, we’ d love to chat with you about this exciting Customer Success Advisor opportunity!
Accountabilities
Qualifications
About Morgan Hunter
Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staffing to direct-hire placements. Thoughtful and thorough in our approach, we’ re also responsive and efficient, creating a tailored hiring experience for both employer and job seeker – because everyone deserves to find the right fit.
MH123
ms
Customer Success Advisor
Lenexa, KS US
Posted: 12/07/2022
2022-12-07
2023-03-02
Industry: Administrative
Job Number: EB-14093466211
Pay Rate: $45,000.00
Job Description
Customer Success Advisor
Are you passionate about assisting clients while helping a rapidly growing manufacturer become and remain their customer’ s best vendor? Do you dream of collaborating with a closely-knit team, in a company offering an incredible culture, amazing benefits generous bonuses, and the possibility of huge personal career growth? If so, we’ d love to chat with you about this exciting Customer Success Advisor opportunity!
Accountabilities
- Interaction with customers via phone, email, and social media, providing answers about product availability, pricing, expediting, shipping information and product troubleshooting
- Expediting order entry and checking, returned goods authorizations and invoicing
- Support National Sales Manager & Manufacturer’ s Representatives, assuring they have the tools necessary to succeed in their territories
- Assist Internal departments with expediting, shipping issues and freight claims
- Accurate and timely reporting on revenue, commissions, and representative performance via ERP system
Qualifications
- Excellent verbal and written communication skills
- Ability to work both independently and as part of team
- Microsoft Office proficiency
- Excellent typing and data entry skills
- Knowledge of ERP systems a plus
- Ability to learn new systems and adapt to changes in the workplace
- Proven excellent customer service skills in a fast-paced environment from diagnosis of the issue to solution
- Ability to empathize with the customer and become their advisor
About Morgan Hunter
Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staffing to direct-hire placements. Thoughtful and thorough in our approach, we’ re also responsive and efficient, creating a tailored hiring experience for both employer and job seeker – because everyone deserves to find the right fit.
MH123
ms