Customer Service Specialist
Overland Park, KS
Morgan Hunter specializes in locating and evaluating high-performing individuals on behalf of some of Kansas City’ s most respected organizations.
One of our clients is looking to hire an exceptional Customer Service Specialist.
What you’ ll do:
- Work with inbound and/or outbound phone calls
- Help facilitate, analyze and resolve customer issues.
- Provide product support.
- Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.
- Provide solutions, recommendations and product information with a sense of urgency, positivity, and empathy.
- Focused, self-motivated, and goal-driven
- Strong communication skills (writing, speaking and listening)
- Problem-solving skills
- Excellent time management and organization skills