Customer Service Specialist
Morgan Hunter is currently partnering with a Kansas City company to find an entry-level Customer Service Specialist to join their growing organization! This person will work closely with the clients by providing high-level customer service support by answering client calls and assisting them with questions related to their accounts.
- Answering incoming calls from clients and assisting them with their questions related to the products, fees, and any issues they may have.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Communicate with internal team to ensure customer satisfaction is meeting company standards.
- Update information into CRM database as needed.
- Ability to research product details, document findings, and relay messages to appropriate parties.
- 0+ years of experience required
- Bachelors degree is preferred
- Patient and empathetic attitude
- Strong communication skills
- Ability to problem solve complex issues and take authority to find resolution
- Desire to work for a growing company
- Proficient in Microsoft Suite
Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary stafﬁ ng to direct-hire placements. Thoughtful and thorough in our approach, we're also responsive and efﬁ cient, creating a tailored hiring experience for both employer and job seeker— because everyone deserves to ﬁ nd the right ﬁ t.