Customer Service Representative

Overland Park, KS

Posted: 04/15/2019 Industry: Administrative Job Number: EB-8690139359 Pay Rate: $18.00

Position: Customer Service Representative

Morgan Hunter specializes in locating and evaluating high-performing individuals on behalf of some of Kansas City’ s most respected organizations. Our client has an immediate need for a Customer Service Representative. This position is responsible for providing top notch customer service, managing order processing and assist sales team.
  • Serve as first point of contact for customer requests, orders and questions
  • Enter all customer orders including products, costs, terms and delivery details
  • Generate quotes on behalf of sales representatives
  • Check all order for accuracy and confirm details directly with customers
  • Handle export documentation for international customers
  • Address and solve customer concerns until a solution is met
  • Process new customer account information
  • Work directly with vendors to negotiate pricing options
  • Proactively identify improvement areas and managing project of correction

Qualifications:
  • 3-5 years related experience required
  • Previous experience with customer service or sales support
  • Ability to proactively resolve issues and questions
  • Ability to build relationships with clients and communication professionally
MH123
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