Morgan Hunter Companies
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http://www.morganhunter.com
http://www.morganhunter.com
USD
22.00
HOUR
true
Our client is currently seeking a Contract Customer Service Representative to join their team. They are seeking someone who truly enjoys helping their customers; their goal is one-call resolution!
Responsibilities
Qualifications
About Morgan Hunter
Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staffing to direct-hire placements. Thoughtful and thorough in our approach, we’ re also responsive and efficient, creating a tailored hiring experience for both employer and job seeker – because everyone deserves to find the right fit.
MH123
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Customer Service Representative --Hybrid
Overland Park, KS US
Posted: 03/15/2023
2023-03-15
2023-04-19
Industry: Administrative
Job Number: EB-1634756475
Pay Rate: $22.00
Job Description
Our client is currently seeking a Contract Customer Service Representative to join their team. They are seeking someone who truly enjoys helping their customers; their goal is one-call resolution!
Responsibilities
- Interaction with customers via phone and email, providing answers about client results, billing, pricing, expediting, and product troubleshooting
- Updating account information
- Assisting Physicians and Practitioners, assuring they have the tools necessary to succeed in the portal
- Other duties as assigned
Qualifications
- Excellent verbal and written communication skills
- Ability to work both independently and as part of a team
- Microsoft Office
- Excellent typing and data entry skills
- Knowledge of CRM systems a plus
- Ability to learn new systems and adapt to changes in the workplace
- Tech savvy
- Proven excellent customer service skills in a fast-paced environment from diagnosis of the issue to solution
- Ability to empathize with the customer and become their advisor
About Morgan Hunter
Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staffing to direct-hire placements. Thoughtful and thorough in our approach, we’ re also responsive and efficient, creating a tailored hiring experience for both employer and job seeker – because everyone deserves to find the right fit.
MH123
ms