Credit & Collections Manager

Kansas City, MO

Posted: 08/31/2022 Industry: Accounting and Finance Job Number: EB-1671136467 Pay Rate: $105,000.00

Job Description

Morgan Hunter is partnering with a leading Kansas City-based organization to identify new leadership in Credit & Collections.

Credit & Collections Manager:

  • Establish new customer credit, review and update credit lines to mitigate overall organization risk.
  • Manage overall A/R performance for the entire portfolio of customer accounts.
  • Supervise deduction function to maximize customer recoveries, optimize process efficiencies and correctly categorize customer deductions.
  • Reporting of performance measures including DSO, past due balances, aging invoices and customer risk assessments.
  • Minimize past due exposure, ensure adherence to payment terms while limiting bad debt, maximizing sales and building customer relationships.
  • Partner with company personnel to resolve billing disputes and customer issues adversely impacting timely collections.
  • Manage, lead, motivate and develop team members through effective leadership, coaching and training, including goal setting and defining metrics.
  • Review and approve non-chargeback credits, returns, pricing, shortages and refund checks.
  • Execute decisions for problem solving, pricing discrepancies, return goods, credit limitations, credit hold shipments, and negotiate payment settlements.
  • Monitor the releases, cancellation, and pending orders that have been held due to credit limits and/or delinquency status.
  • Manage distressed debtor accounts, define payment schedules and file bankruptcy paperwork where necessary.
  • Manage business relationships with outside collection agencies and credit information providers.
  • Analyze financial statements, as required, to support credit determinations.

  • Bachelor’ s degree in Accounting, Finance or Business required, MBA preferred
  • 5+ years of experience in finance related roles
  • CBA, CBF, CCE, or CCRA certification a plus
  • Must be a strong change agent and problem solver
  • Experience in financial reporting/planning/analysis tools and ERP systems (SAP, JDE)
  • Strong interpersonal skills and ability to partner with Sales and Customer Service teams.
  • Demonstrated track record of cross functional business engagement skills in a matrix organization.
  • Advanced computer skills in MS Office, specifically Excel

About Morgan Hunter
Since 1986, Morgan Hunter has served Kansas City-area employers to help them meet a range of hiring needs, from temporary staffing to direct-hire placements. Thoughtful and thorough in our approach, we’ re also responsive and efficient, creating a tailored hiring experience for both employer and job seeker – because everyone deserves to find the right fit.
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