Client Experience Associate

Overland Park, KS

Posted: 10/16/2025 Recruiting Division: Sales, Marketing & Operations Job Number: EB-7127605520 Pay Rate: $60,000.00 - $60,000.00 per year

Job Description


If you love helping people and keeping things organized, this role will fit you well. We are hiring a Client Experience Associate who brings clear communication, steady follow through, and a calm presence. You will create a smooth experience for every customer and partner you support. This is a full time, in office role in the Kansas City metro area.
The role:
  • Be the first point of contact for calls and emails and deliver quick, accurate help
  • Handle requests, updates, and account changes with care and accuracy
  • Work across several systems while keeping records clean and current
  • Own each interaction from start to finish and follow through until it is resolved
  • Team up with others to improve processes and raise the quality of service
Your skills and professional experience:
  • One or more years in a customer facing role with strong communication skills
  • Bachelor's Degree from an Accredited University
  • Ability to learn new tools quickly and stay focused in a fast moving environment
  • Sharp attention to detail and a practical approach to problem solving
  • A positive attitude and a helpful mindset
  • Experience with a CRM or handling detailed account information
Why this role is exciting:
You will join a company that is growing and values people who take pride in their work. Your ideas will be heard. Your work will make a visible impact. You will learn, grow, and help build an experience that keeps customers coming back.

If this sounds like the right next step, we would like to meet you.

Please note, this role is onsite in Overland Park, KS. No relocation is provided, and out-of-area candidates will not be considered unless you are relocating to the area. All applicants must be eligible to work in the US without sponsorship restrictions. Thank you!
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

About Overland Park, KS

Unlock exciting career opportunities in the vibrant area surrounding Overland Park, Kansas! This thriving region, part of the greater Kansas City metropolitan area, offers a delightful blend of urban amenities and natural beauty. From the renowned Nelson-Atkins Museum of Art to the lively Power & Light District, and the iconic Kauffman Stadium where the Kansas City Royals play, there is no shortage of enriching experiences to enjoy. With its famous barbecue cuisine and welcoming community spirit, Overland Park is a place where both your career and quality of life can flourish. Explore our job listings today and set your sights on a fulfilling career in this charming and dynamic location!