Client Account Manager
Overland Park, KS
Morgan Hunter is one of the oldest, largest, and most recognizable recruiting firms in the Kansas City Metro. We specialize in locating and evaluating high-performing professionals for direct hire, temporary and temp-to-hire positions on behalf of local and national organizations.
Our client is looking for a positive and driven Client Account Manager to join their growing organization! In this position, you will be a part of an upbeat and growing team! This role will process orders, prepare correspondence, answer product inquiries, address concerns, assist with invoicing, and support the sales team with reasonable requests and expectations on behalf of the customer.
- Well versed and confident in all aspects of customer service.
- Handle all types of calls including, but not limited to, assisting new or established clients as well as sales team.
- Manage and efficiently process orders and generate service requests for customers with required information.
- Proactive in research and resolution when challenges arise.
- Update and manage account information.
- Experience working in Microsoft Office Applications-Experience in versions 2010 or higher preferred.
- Strong work ethic, high level of integrity, and consistent follow through.
- Prior customer service/account support experience a must.
- Knowledge in inventory tracking is a plus.
- Excellent communication and interpersonal skills are required.
- Multi-tasker, analytical and organized in a fast-paced work environment.