Bilingual Billing Specialist

Overland Park, KS

Posted: 10/31/2023 Recruiting Division: Administrative Job Number: EB-2138072332 Pay Rate: $20.00 - $25.00 per hour

Job Description

We are seeking a highly analytical and detail-oriented individual to join our team as a Bilingual Billing Specialist. The ideal candidate will possess excellent analytical skills, be data-driven, and have advanced proficiency in Excel. Additionally, strong communication skills and the ability to effectively resolve payment issues with clients are essential for success in this position.

  • Conduct daily reconciliation of Waystar, Authorize.Net, and Shopify transactions against our internal billing systems.
  • Utilize Excel extensively to perform data analysis, identify discrepancies, and ensure accurate record-keeping.
  • Investigate and resolve any variances or discrepancies found during the reconciliation process.
  • Proactively identify potential billing issues and take necessary steps to rectify them.
  • Communicate with clients regarding credit card denials, providing prompt assistance and resolving any payment-related concerns.
  • Apply payments accurately and efficiently to customer accounts.
  • Collaborate with internal teams, including finance, sales, and customer support, to ensure smooth billing processes and address any billing-related inquiries or concerns.
  • Maintain thorough documentation of all billing activities and ensure compliance with established procedures and policies.
  • Continuously identify opportunities to improve billing processes and systems, suggesting and implementing enhancements where applicable.

  • Bachelor's degree in accounting, finance, or a related field (preferred).
  • Proven experience in a billing or finance-related role, with a strong focus on data analysis and reconciliation.
  • Exceptional proficiency in Microsoft Excel, including advanced functions and formulas.
  • Strong analytical skills with the ability to manipulate and interpret complex data sets.
  • Excellent attention to detail and strong problem-solving abilities.
  • Effective communication skills, both written and verbal, to interact with clients and internal stakeholders.
  • Ability to work independently and efficiently, managing multiple priorities and meeting deadlines.
  • Familiarity with billing systems
  • High level of integrity and a commitment to maintaining confidentiality of sensitive information.


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