Account Coordinator

Overland Park, KS

Posted: 08/30/2019 Industry: Administrative Job Number: EB-8690139359

Position: Account Coordinator

Morgan Hunter specializes in locating and evaluating high-performing individuals on behalf of some of Kansas City’ s most respected organizations. Our client has an immediate need for an Account Representative. This position is responsible for providing top notch customer service, supporting billing and tracking claim information.
  • Serve as first point of contact for customer requests, orders and questions
  • Enter all customer requests including costs, terms and delivery details
  • Generate quotes on behalf of sales representatives
  • Track customer billing
  • Monitor claim status
  • Check all claims for accuracy and confirm details directly with customers
  • Address and solve customer concerns until a solution is met
  • Process new customer account information
  • Proactively identify improvement areas

Qualifications:
  • 3-5 years related experience required
  • Previous experience with customer service and data entry
  • Ability to proactively resolve issues and questions
  • Ability to build relationships with clients and communication professionally
MH123
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