Customer Service Specialist

Overland Park, KS

Posted: 12/07/2018 Industry: Administrative Job Number: EB-20270650911223

Morgan Hunter specializes in locating and evaluating high-performing individuals on behalf of some of Kansas City’ s most respected organizations.

One of our clients is looking to hire an exceptional Customer Service Specialist.

What you’ ll do:

  • Work with inbound and/or outbound phone calls
  • Help facilitate, analyze and resolve customer issues.
  • Provide product support.
  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.
  • Provide solutions, recommendations and product information with a sense of urgency, positivity, and empathy.

Position Qualifications:
  • Focused, self-motivated, and goal-driven
  • Strong communication skills (writing, speaking and listening)
  • Problem-solving skills
  • Excellent time management and organization skills

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