Morgan Hunter Companies
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http://www.morganhunter.com
USD
14.00
HOUR
Position: Customer Care Representative
Morgan Hunter specializes in locating and evaluating high-performing individuals on behalf of some of Kansas City’ s most respected organizations. Our client has an immediate need for a Customer Care Representative. This position is responsible for supporting account managers and sales representatives with customer orders.
Qualifications:
Customer Service Representative
Overland Park, KS
Post Date: 04/16/2018
2018-04-16
2018-05-25
Job ID: EB-5780782872
Industry: Administrative
Pay Rate:
$14.00
Position: Customer Care Representative
Morgan Hunter specializes in locating and evaluating high-performing individuals on behalf of some of Kansas City’ s most respected organizations. Our client has an immediate need for a Customer Care Representative. This position is responsible for supporting account managers and sales representatives with customer orders.
- Build relationships with customers, vendors and suppliers
- Manage order process for accuracy and order entry
- Generate client purchase orders
- Submit artwork to vendors and suppliers on behalf of customers
- Track orders and shipping deadlines
- Address customer problems and shipping changes
- Enter pricing information into CRM database
- Maintain customer information database for accuracy and timeliness
- Respond to customer inquiries in accordance with company standards
- Make changes and additions to customer accounts including mailing address and contact information
- Correspond with customer via phone and email to verify orders and account information
Qualifications:
- 2 years previous customer service
- Good Microsoft Office Computer skills and knowledge
- Strong data entry and typing skills
- Excellent communication skills, both verbal and written
- Strong customer service skills and follow up skills