Account Representative

Overland Park, KS

Post Date: 06/12/2018 Job ID: EB-365468434 Industry: Administrative Pay Rate: $18.00

Position: Account Representative

Our client is looking to add an Account Representative to their growing team. This position is responsible for servicing clients directly, building relationships and handling client transactions.

Account Representative responsibilities:
  • Support internal and external customers in research, coordination and problem solving
  • Respond to client inquiries via phone, email and fax
  • Onboard and set up new customer accounts
  • Facilitate customer programs and projects
  • Conduct webinars with clients to train on software programs and offer support
  • Assist with contract generation and processing
  • Provide product information and education clients on new products
  • Resolve client disputes by conducting research and gathering information

Qualifications:
  • Minimum of 2 years previous customer service or administrative experience in an office setting
  • Ability to solve problems independently
  • Proficient in MS Office – primarily Word and Excel
  • Database management
  • High-quality customer service

Key personality traits:
  • Self-starter
  • Team-player
  • Responsible
  • Assertive
  • Confident

MH123

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