Client Services Account Manager
Overland Park, KS
Morgan Hunter is one of the oldest, largest, and most recognizable recruiting firms in the Kansas City Metro. Morgan Hunter specializes in locating and evaluating high-performing professionals for direct hire, temporary and temp-to-hire positions on behalf of local and national organizations. Our client wishes to add a Client Services Account Manager with impressive customer assistance, communication, processing and database management skills to their outstanding team. In this position, you will be interacting with and serving clients in the agriculture field.
- Manage key accounts while providing professional customer service, working closely with sales and production staff to ensure customer expectations are met
- Efficiently manage high-volume order processes for accuracy from order entry to product delivery
- Review and process claims and invoice deductions
- Accurately maintain customer information database
- Respond to customer inquiries in accordance with company standards
- Communicate with carriers and customers regarding claim status, delivery updates, etc.
- Coordinate order processes with Sales, Marketing and Production staff
- Precise data entry of weekly customer invoices into accounting system
- Update changes and additions to customer accounts
- Precisely track all shipments
- Correspond with customer via phone and email to verify orders and account information
- 2 years previous customer service, account management, inventory levels, data entry or order entry experience
- Proficiency with Microsoft Office
- Strong data entry and typing skills
- Excellent communication abilities, both verbal and written
- Proven self-initiator; talented problem-solver and grounded leader
- Expert customer service and follow-up skills
About Morgan Hunter
The Administrative Division at Morgan Hunter specializes in Direct Hire, Temporary and Temp-to-Hire placements. Our clients come from a wide variety of industries and range from the Fortune 500 to small businesses. Visit morganhunter.Com today for more information on how we can help your business or your job search.